All items, before being shipped, are carefully checked to verify compliance and integrity.

The return policy of P.R.P. by Nesca M.Lucia & C. S.A.S. allows you to rethink the purchase made on the site and return the purchased item, without having to specify the reason, up to the end of 14 (fourteen) calendar days from the date of delivery of the products (the courier delivery receipt), in accordance with the General Law for the Defense of Customers and Consumers.

In case of exercise of the right of withdrawal in accordance with what is prescribed herein, the Customer will have the right to obtain a refund of the price paid for the purchase of the product which is returned in its entirety, excluding shipping costs (charged to the customer and according to the purchase rate). The refund of the amount will take place within 15 (fifteen) calendar days from the date of acceptance of the return (with the goods received). The refund will be made with the same payment methods made by the customer or according to the method preferred by the customer, without additional costs for P.R.P. by Nesca M.Lucia & C. S.A.S. as a consequence of the refund.
The items must be returned in conditions of substantial integrity (unopened) and complete with any packaging, documents and accessories.
To exercise the right of withdrawal, the customer must inform us via e-mail at and, at the same time, return the product by following the instructions on this page. Everything must take place in the terms indicated above.

It is not possible to use the channel of the site for returns of goods purchased from third parties, such as retail stores or other websites (registration and invoice will certify the actual purchase on and the related goods purchased).

Instructions for returning products (return)
Perform the following procedure for the return of the products in application of the Return Policy and in the Terms described above.
1) Send an e-mail communication to informing of the return and the reason, if possible
2) Wait for confirmation of acceptance of the return (to check terms and conditions) by e-mail from P.R.P. by Nesca M.Lucia & C. S.A.S.
3) Follow the instructions indicated in the e-mail

Last modified: July 19, 201